Service Management

Service Service Definition Service Features
Service Management Provide customers with the capability to effectively monitoring, evaluate and continually improve services using IT Governance (CoBIT), international best practice frameworks (ITIL), and international quality standards (IEC/ISO 20 000).
  • Service Desk
  • Remote Support
  • Incident Management
  • Problem Management
  • Change / Release Management
  • Monitoring
  • Service Delivery