SITA continuously strives to ensure comprehensive, relevant, transparent, clear and effective reporting and disclosure to stakeholders. It places great emphasis on addressing the long-term viability and sustainability of the organisation. Corporate governance is an essential tool that forms the basis of an organisation that is governed effectively and within the prescripts of the relevant legislative and regulatory framework. SITA regularly reviews its processes and practices to ensure compliance with legal provisions, the use of funds in an economic, efficient and effective manner, and adherence to good corporate governance practices.

The Government of the Republic of South Africa is the sole shareholder of SITA and the shareholder representative is the DTPS. A shareholder performance compact is concluded annually between SITA and its shareholder and details the agreed key performance objectives and indicators for the organisation.

The SITA Board ensures that the organisation functions within a credible governance framework and processes to enable delivery on its mandate and ensures there solid foundation underpinning the acceleration of SITA objectives.

The Internal Audit purpose, authority and responsibility is formally defined in the Internal Audit Charter. Internal Audit conducts its audits and reviews in accordance with the standards set by the International Professional Practices Framework (IPPF) as promulgated by the Institute of Internal Auditors (IIA) and the standards set by the Information Systems and Control Association (ISACA). Communication and interactive initiatives with stakeholders are ongoing and are addressed through appropriate channels depending on the needs of the various stakeholders.