Application Maintenance

Service Service Definition Service Features
Application Maintenance Provide fully managed operational, technical support and maintenance ofGovernment applications to ensure that government applications are up to datewith evolving business requirements and technology changes.
  • Corrective Maintenance
  • Routine Maintenance and upgrades
  • Data corrections
  • Adaptive Maintenance
  • Perfective Maintenance
  • System Optimisation
  • Archiving
  • Service Management and SLA Reporting
Application Functional Support Provide fully managed end-to-end application functional support services to improvethe effective implementation and utilisation of government applications.
  • System functionality assessment
  • Requirement development and management
  • Interface management
  • Advisory services
  • Data analysis
  • Business process and quality management
  • Management information
  • Product and process quality assurance
  • Work monitoring and control
  • Implementation support
  • Information Management
  • Skills development
  • Master Data Management
  • Asset Management
  • Cataloguing
  • Data Capture
  • Service Management